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T-Mobile Pulls Faulty Sidekick Slide

November 20th, 2007 · 4 Comments

T-Mobile USA has suspended sales of the Slide as of last Friday
evening (Nov. 16th) and issued this statement: “Motorola - the
manufacturer of the device - confirmed that some devices may
inadvertently power off when the slide door on the front side of the
phone is opened or closed. T-Mobile has taken this action to help
ensure our customers only receive devices we’re confident will perform
at their peak.”

Motorola also released a statement, saying that its “product engineers
are currently reviewing the facts and will investigate all possible
causes. We are unable to comment further on specifics until we have
fully investigated
the facts.”

T-Mobile has offered any current Sidekick Slide owner a free upgrade
to a Sidekick LX, made by Sharp.

Deafpagers.com already has taken early action, and has begun informing
customers about the issue with the Slide as of Monday morning (Nov.
20th).  We have been offering customers who ordered Slides over the
weekend the opportunity to switch to the Sidekick LX.  We strongly
encourage you not to order a Sidekick Slide from other dealers who
ignore T-Mobile’s instructions.  If you want a Sidekick Slide, please
wait until T-Mobile informs us that we are able to sell the Slide
again.

WARNING: We checked other deaf dealer’s web sites and most of them
continue to sell the Sidekick Slide against the wishes of T-Mobile
USA!  Please be careful!

Deafpagers.com Team

Tags: Wireless Devices Issues

4 responses so far ↓

  • 1 kim // Nov 20, 2007 at 8:03 pm

    well, sidekick slides are still on ebay for bidding.

  • 2 Matt // Nov 21, 2007 at 11:21 am

    Well, I had sidekick slide, so I don’t have any problem with it. should I replace to sk lx?

  • 3 ward Nyholm // Nov 21, 2007 at 2:42 pm

    Ha ha ha poor! I never use SK yuck!!!

    Centro CHAMP!

  • 4 kim // Dec 5, 2007 at 1:32 pm

    SK slide are back on the market.

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